The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 623 |
| Houston, TX | 496 |
| Philadelphia, PA | 288 |
| Washington, D.C., DC | 251 |
| Seattle, WA | 212 |
| Atlanta, GA | 211 |
| Denver, CO | 200 |
| Salt Lake City, UT | 185 |
| Detroit, MI | 148 |
| San Francisco, CA | 137 |
| Sacramento, CA | 132 |
| Indianapolis, IN | 127 |
| Miami, FL | 122 |
| Brooklyn, NY | 120 |
| Portland, OR | 116 |
| Orlando, FL | 115 |
| Minneapolis, MN | 114 |
| Boston, MA | 108 |
| Pittsburgh, PA | 83 |
| Jacksonville, FL | 76 |
| Oakland, CA | 70 |
| Tampa, FL | 65 |
| Baltimore, MD | 64 |
| New York City, NY | 63 |
| Charlotte, NC | 48 |
| Nashville, TN | 43 |
| San Jose, CA | 40 |
| Birmingham, AL | 40 |
| Reno, NV | 39 |
| Dallas, TX | 39 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Detroit Pistons Standard (@PistonStandard) reported @trademarktaz Damn. I have watch on the fox sports go app, friends Comcast login. I wish I could watch it on youtube tv
- Paul Schaeflein (@paulschaeflein) reported
@DonKirkham I don’t have a proxy. Is there a way in PWSH to show any proxy config that is there? I’m a network idiot. And my laptop is plugged directly into the box that Comcast Business put in my office...
- Yessenia (@yessenia_fau) reported
@Lapp @comcastcares AT&T is the worst for internet! I need to switch 😭
- sophia labeko (@sophialabeko) reported
@Xfinity @culturejedi My service has been down for over a day! Wound be great to know a little more about what’s happening and when to expect it back. We’ve received zero communication about the outage.
- eddie (@erekus729) reported
@comcast Explain to me how this works. I pay all this $$$ for cal or service. But to see new shows or episodes from favorite channels. I need to subscribe to another service. So paying twice for same channel!???Why?!
- karsh (@karsht8) reported
I will never recommend xfinity again! Garbage technical support! Utterly garbage - it almost feels like you don't want people to self-install
- Mom Cullen (@Spark7210) reported
@sacca Thank you. While I am fortunate enough to afford the outrageous monthly Comcast bill I totally understand how some people cannot. I applaud you and those who tried to supply internet access for all. Suppression of any kind SUCKS!! #VoteThemAllOut
- Hussain Gilani (@hagilani) reported
@sacca I always wondered why this never went through. Wondering how much Comcast was contributing to these supervisors campaigns
- Arizona Smith (@az_smith) reported
@ASUSUSA can you please ad the feature on your routers where when the maximum data is reached for month that the internet connection shuts down. Help save us from overage on our internet bill. #StopTheSteal #HelpYourCustomers #Xfinity
- h.h. carlan (@stopthtoldwoman) reported
Listening to the @comcast rep while we set up internet service. Predatory Behaviors:1) asking extremely personal questions about family 2) changing the price after we provided CC info 3) pressuring us into a contract with a variable rate 4) pressuring us to “accept” a box
- DG (@AdorablPenguin) reported
@comcast She was talking to someone who said they could not make change to paper billing and if she did not use the self service option there was a fee. So agree you can talk to someone for free, not sure why the phone rep could not actually help.
- Eric Soares (@erocking) reported
This @comcast #XFINITY outage is ridiculous. Over 24 hours now with no end in sight. #oakland
- Jeanne (@JeanneGustaf) reported
My phone can connect to wifi but not my laptop? What in the xfinity ****?
- Jay Dilks (@DilksJay) reported
@sacca San Fran only cares about kickbacks from ATT & Comcast along with the taxation of those incumbents. A gift cuts off the taxation of those two. Government cares about themselves, not the Citizens. It’s a simple equation. Free = Freedom. Bad for Tax Flow.
- All American Images (@BK_Morrow) reported
@comcastcares Are your contractors even aware of G.O.95 and 128 regulations. I have lose count of the number of down guys not married together and numinous othe infractions. How about an adult?
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