No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Boston come from postal codes 02127, 02128, 02293, 02118, 02119, 02116, 02114 and 02215.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 126,256 ratings
Thank you!
Problems in the last 24 hours in Boston, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
-
TV (12%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (3%)
Advertisem*nt
Live Outage Map Near Boston, Suffolk County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Cambridge, Boston, Weymouth, Revere, Waltham, Dorchester, Everett, Somerville, Charlestown, Stoneham, Melrose, Roslindale, Peabody, Medford and Arlington.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge | Internet | |
| Boston | ||
| Boston | Internet | |
| Boston | Internet | |
| Weymouth | Phone | |
| Boston | Total Blackout |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports Near Boston, Massachusetts
Latest outage, problems and issue reports in Boston and nearby locations:
- Paul McCarthy (@PaulMcC20947036) reported fromWeymouth Landing, Massachusetts
@DAZN_USA_Help I have high speed internet service through an xfinity broadband router that is a few months old. When your app kept freezing and restarting I gave up and watched a movie on Netflix using the same router. Didn’t freeze once during a 2 hr and 40 minute movie.
- Swan (@sswan617) reported fromBoston, Massachusetts
Currently thinking back to a few weeks ago when the guy with Comcast support asked me when someone would be home to help me bc I couldn’t screw something into the wall and I screamed “ITS ONLY ME!!!” and hung up on him. Things are going really great for me.
- 🦦 (@1DERRiCK__) reported fromBoston, Massachusetts
I hope @Xfinity fixes this service outage thats been going on by the time the @celtics game comes on because if I can’t watch the #Celtics game tonight I might go crazy lol ..
- Nick Gazerro (UTAH IS THE TRUE #4) (@shunnedleafsfan) reported fromNorwood, Massachusetts
@CriddleBenjamin @ESPN960 Yes, I absolutely remember the Mountain Network. In fact, the last year or two of the network, it was carried on Comcast here in MassachusettsGo back further to the days of the SportsWest network, KSL also would pick up some BYU games as well
- Phil R. (@jinzilla20) reported fromNewton, Massachusetts
.@universalhub @14thVillage @NewtonMAPatch @newtonpolice: @Comcast @Xfinity has been out since 3:30AM in Roosevelt Road area of #NewtonMA. No internet, no landlines, no ETA, or even an acknowledgment "we're aware of the problem and working on it" 😡 #ComcastOutage #ItsComcastic
- Kevin ❄️ (@MrPinkRC) reported fromBoston, Massachusetts
Almost 30 hours and still no improvements with Fios service despite promises from the latest rep saying we should be fine by 8:45. Still limited internet and only 3/6 TVs. So not wasting another 8 hours chatting. I thought we left the days of sub part service when we left Xfinity
- rob c (@rcolonna) reported fromBoston, Massachusetts
comcast can go to hell for a lot of reasons, but especially for bringing e.t. back for a damn commercial.
- Vickie Ha (@haaviic) reported fromBoston, Massachusetts
I just got a 15 CENT bill from @Xfinity after I cancelled service. I’m tempted to send a check but I don’t want to waste a stamp 🤬
- Standing in the shoes (@mybemberyADOS) reported fromWatertown, Massachusetts
@tonetalks ADOS did! Back in the summer we said - no matter the SC verdict, Comcast will never be the same.
- 🇳🇱J. Bergeron (@jamadoria) reported fromBoston, Massachusetts
@SarahSassenach @LA_fangirl1 @Pursuitofa*good1 That stinks. Our WiFi is $50, but xfinity was charging us nearly $300 for cable, WiFi, & a land line we never used.
- Phil R. (@jinzilla20) reported fromNewton, Massachusetts
.@universalhub @14thVillage @comcastcares Major #Comcast #XFinity outage in South #NewtonMA right now, including Internet and landlines (potentially dangerous for impacted seniors). No ETA yet either (& very little transparency/communication) #ComcastOutage #ItsComcastic
- justhermom🇨🇻 (@justhermomdeas) reported fromMilton Center, Massachusetts
@sprintcare Ok like what Are we talking ..like picture storage and that kind of thing or Internet use streaming from my Xfinity app what kind of data am I consuming at what seems like such a high rate as I’ve never received this message before
- Andrew Neves 🇵🇹 (@a20neves) reported fromPeabody, Massachusetts
funny when a @comcast representative comes to ur house on tuesday and says a person will come by the house to install the new package today between 10-12 and never shows up or calls, comcast will always be a scam and a corrupt company, get comcast put of peabody
- Elaine K. Howley (@emkhowley) reported fromWaltham, Massachusetts
Unpopular opinion: that Xfinity ET ad is a shameless pandering to nostalgia that isn’t well executed, has no point other than trying to manipulate Gen Xers, and is derivative, trite advertising. It did not make me cry. It made me vow to never use Xfinity. #fightme
- Dr Spydie Parker 🇭🇹 (@spydaman617) reported fromBoston, Massachusetts
When Sprint ***** up it's sir we'll take 25 dollars off the bill. When Xfinity ***** up it's ok we won't let that happen again. The sh*t happens again and again tho and the bill just gets higher
- Gillian Farquhar (@FarquharFTW) reported fromWellesley Hills, Massachusetts
@Xfinity Outages for all services since 4:00 am. This is stupid. And stop telling us to “check the app” when you know we have no Internet #CustomerService #Fail
- MoeDiddy12 🏀 (@Mosesjp) reported fromCambridge, Massachusetts
@RealSkipBayless So tired of watching this game on Facebook cause @comcast is down in this area 😤😤😤😤. Come on @Patriots
- Elliott Brea MD, PhD (@EJBrea) reported fromBoston, Massachusetts
Very disappointed with @verizonfios @verizon internet down and spent 3 hours on phone Maybe time to switch back to @Xfinity
- Kevin ❄️ (@MrPinkRC) reported fromBoston, Massachusetts
I don’t think our outages were ever this bad with xfinity.... rcn yes but never xfinity
- Phil R. (@jinzilla20) reported fromNewton, Massachusetts
.@universalhub Major #Comcast outage in South #NewtonMA right now, including Internet and landlines (potentially dangerous for seniors living in the area). No ETA yet either (& very little transparency about a widespread #ComcastOutage) @comcastcares #ItsComcastic
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Detroit Pistons Standard (@PistonStandard) reported
@trademarktaz Damn. I have watch on the fox sports go app, friends Comcast login. I wish I could watch it on youtube tv
- Paul Schaeflein (@paulschaeflein) reported
@DonKirkham I don’t have a proxy. Is there a way in PWSH to show any proxy config that is there? I’m a network idiot. And my laptop is plugged directly into the box that Comcast Business put in my office...
- Yessenia (@yessenia_fau) reported
@Lapp @comcastcares AT&T is the worst for internet! I need to switch 😭
- sophia labeko (@sophialabeko) reported
@Xfinity @culturejedi My service has been down for over a day! Wound be great to know a little more about what’s happening and when to expect it back. We’ve received zero communication about the outage.
- eddie (@erekus729) reported
@comcast Explain to me how this works. I pay all this $$$ for cal or service. But to see new shows or episodes from favorite channels. I need to subscribe to another service. So paying twice for same channel!???Why?!
- karsh (@karsht8) reported
I will never recommend xfinity again! Garbage technical support! Utterly garbage - it almost feels like you don't want people to self-install
- Mom Cullen (@Spark7210) reported
@sacca Thank you. While I am fortunate enough to afford the outrageous monthly Comcast bill I totally understand how some people cannot. I applaud you and those who tried to supply internet access for all. Suppression of any kind SUCKS!! #VoteThemAllOut
- Hussain Gilani (@hagilani) reported
@sacca I always wondered why this never went through. Wondering how much Comcast was contributing to these supervisors campaigns
- Arizona Smith (@az_smith) reported
@ASUSUSA can you please ad the feature on your routers where when the maximum data is reached for month that the internet connection shuts down. Help save us from overage on our internet bill. #StopTheSteal #HelpYourCustomers #Xfinity
- h.h. carlan (@stopthtoldwoman) reported
Listening to the @comcast rep while we set up internet service. Predatory Behaviors:1) asking extremely personal questions about family 2) changing the price after we provided CC info 3) pressuring us into a contract with a variable rate 4) pressuring us to “accept” a box
